1. Who we are

Symbiose Management S.A.S. (SIREN: 953 331 337 00014), headquartered at 6 Rue d'Armaille, 75017 Paris, France, is the data controller responsible for personal data collected through this website.

For data-related enquiries, contact us at: [email protected]

2. What data we collect

We collect the following categories of personal data:

Contact information: name, email address, phone number, company name, job title
Technical data: IP address, browser type, pages visited, time on site (via analytics)
Communications: messages submitted through contact or demo request forms

3. How we use your data

We use your personal data to:

Respond to demo requests and contact form submissions
Grant and manage access to the Symbiose platform demo
Send product updates and newsletters (only with your explicit consent)
Improve our website and services
Comply with our legal obligations

4. Legal basis for processing

We process your data on the following legal bases:

Contractual necessity: to fulfil your request for access or information
Legitimate interests: to improve our platform and communicate relevant updates
Consent: for marketing communications (you may withdraw consent at any time)
Legal obligation: where required by applicable law

5. Data retention

We retain your personal data for as long as necessary to fulfil the purposes described above, typically no longer than 3 years after your last interaction with us, unless a longer retention period is required by law.

6. Your rights under GDPR

As a data subject in the European Union, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure ("right to be forgotten")
Restrict or object to processing
Data portability
Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the French data protection authority (CNIL) at www.cnil.fr.

7. Cookies

We use essential cookies required for the website to function. We do not use tracking or advertising cookies without your explicit consent. A full cookie policy will be published when analytics are enabled.

8. Third parties

We do not sell or share your personal data with third parties for marketing purposes. We may share data with service providers who assist us in operating the website or platform, subject to appropriate data processing agreements.

9. Contact

For any questions about this policy or our data practices, contact us at:

Symbiose Management S.A.S.
6 Rue d'Armaille, 75017 Paris, France
[email protected]

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